Terms of Sale

PLEASE READ THESE TERMS AND CONDITIONS BEFORE ORDERING ANY PRODUCT.

Please review this agreement (the “Agreement”), which shall apply to the purchase of all products or services sold to you through the Mateasse Inc. (“Mateasse”) website or websites. By using the Mateasse website or websites (the “Sites”) you represent and warrant that you have reviewed and understand the terms and conditions set out herein and that you agree, without limitation or qualification, to be bound by the terms and conditions of this Agreement. This Agreement applies only to products and services purchased through the Sites and does not alter in any way the terms or conditions of any other agreement you may have with Mateasse for other products or services. 

As the terms and conditions of this Agreement may be modified at Mateasse’s sole discretion, without any obligation to notify you, we recommend that you check this webpage to review any changes each time before ordering product. Your continued use of the Sites constitutes your consent to any changes, and your acceptance of the obligation to check the Sites for changed terms and conditions. If you do not agree with your obligation to check for changes or if you do not agree with particular changes that have been made to this Agreement you should discontinue your use of the Sites and should not enter an order for a Mateasse product or service.

Privacy Policy: Your use of the Sites is subject to the Mateasse Privacy Policy and to Mateasse’s Terms of Use. By accessing the Sites, you agree that you have read and consent to be bound not only by this Agreement, but also by Mateasse’s Privacy Policy click here and by its Terms of Use of the Website click here which you acknowledge that you have read.

Customer Account: You are responsible for maintaining the security of your customer account on the Mateasse website. Should any charges or damages occur due to your not taking reasonable care of your customer account or password, you agree that you will be held solely responsible. You further agree to accept responsibility for all purchases that occur under your account, including any that are carried by others than you. It is your responsibility to secure and change your passwords as needed to ensure that only you and your authorized delegates place purchase orders.

Pricing and Sales or Excise Taxes: All prices for products (and the associated costs of shipping and tax) are shown in Canadian dollars, unless explicitly stated otherwise. All prices are subject to change without notice, and you agree that taxes may be adjusted from the amount shown on the payment screens. Several factors may cause this, such as variances between processor programs and changes in tax rates.

Orders and Payment: When you submit an order on this webpage, your order shall be considered as an offer to Mateasse that is irrevocably held upon pending Mateasse accepting or refusing it. Mateasse reserves the right to refuse your order at any time and for any reason, including but not limited to: (i) the availability of the products in your area (Mateasse specifically reserves the right to revise or cease to make available any of its products at any time); and (ii) if the products are incorrectly described or priced on the webpage. In the event that your order is cancelled or refused, you shall receive an email confirmation stating same. Additionally, if your order is refused or cancelled following payment, Mateasse will reimburse you for the full amount paid.

By submitting your order, you represent and warrant that you are authorized to use the designated credit card and authorize us to charge your order (including taxes, shipping and handling) to that card. If the card cannot be verified, is invalid or is otherwise not acceptable, your order may be suspended or cancelled automatically. The third party credit card service provider must approve all purchases made through the use of a credit card.

You agree not to resell any products purchased under this Agreement, nor to transfer any of your rights hereunder without the prior written consent of Mateasse.

Shipping: Mateasse will ship based on the method you select from the available options. The estimated time of the arrival of your product should be considered as an estimate only, and Mateasse will not be responsible for any damages due to delays in shipping.

Charges for shipping will be listed when you purchase the product from this webpage. You are responsible for all federal and provincial shipping related taxes, and you agree to comply will all export laws of Canada that apply to the products purchased or received under this Agreement.

Mateasse uses a third party shipping service provider to ship its products. As such, Mateasse will not be liable for any loss, damages (direct or indirect) or expense due to shippingdelays losses or other shipping problems. Title and risk of loss shall pass to you at the moment the product that you have purchased is transferred to the third party shipping service provider.

Return Policy: If any of our products do not meet your expectations, please let us know your concerns. As such, please email info@mateasse.com and please include your order number and a description of the reason for the return. We will gladly exchange or refund your purchase within thirty (30) days of receipt of the returned merchandise. Please note that refunds will only be issued to the same credit card that was used for the original purchase, and will not reimburse you for your return shipping costs. Please note that Sale and Clearance items are a final sale. We only accept new unopened packages. 

Disclaimer: TO THE FULLEST EXTENT POSSIBLE UNDER THE LAW, AND SUBJECT ONLY TO OUR RETURN POLICY, MATEASSE HEREBY EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES (EXPRESS, IMPLIED OR STATUTORY) WITH REGARDS TO PRODUCTS OR SERVICES PURCHASED FROM MATEASSE INC. THIS WEBPAGE AND THE PRODUCTS OR SERVICES SOLD THROUGH IT ARE PROVIDED “AS IS”, AND MAY CONTAIN ERRORS, INACCURACIES, MATEASSE DOES NOT WARRANT THAT THE PRODUCT DESCRIPTION OR PRICING IS ACCURATE. THIS EXCLUSION APPLIES TO, BUT IS NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, QUALITY AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability: SUBJECT ONLY TO OUR RETURN POLICY, YOU HEREBY WAIVE ALL REMEDIES, WARRANTIES, GUARANTEES OR LIABILITIES, ARISING FROM LAW OR OTHERWISE. IN NO EVENT SHALL MATEASSE, ITS OFFICERS, REPRESENTATIVES OR EMPLOYEES BE LIABLE TO YOU FOR ANY DAMAGES OF ANY NATURE OR KIND WHATSOEVER AND HOWEVER CAUSED. MATEASSE’S MAXIMUM LIABILITY SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY THE PURCHASER FOR THE PRODUCT. 

Governing Law and Choice of Court Forum: This Agreement is governed by the laws of Canada and the law of the Province of Nova Scotia. By using the Sites you agree to the choice of governing law and choice of forum without resort to otherwise applicable conflict of law provisions. Any legal action or proceeding relating to your access to, or use of, the Sites or these Terms of Use shall be instituted only in a court located in Halifax, Nova Scotia. You and Mateasse agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.

Severability: If any provision of this Agreement shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.

Last Updated Feb. 27, 2014